Frequently
Asked
Questions

What time will my food arrive?

• Your freshly prepared meals will be delivered to all homes by 6:30 PM on scheduled delivery days.

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I got the text, but I don't see my food! Help!

• The easiest way to resolve this is to text your delivery driver and ask where they left your order.

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Can I pick up my provisions any time during the week?

• If you order provisions with your weekly meal plan, they’ll be delivered on Wednesday (or Monday if not ordered for Wednesday).  Muffins & Caesar Wraps are only for Wednesday delivery.

• Note: Chicken salad, tuna salad, and overnight oats are only delivered with meals on Mondays.  

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What’s up with these new cooler bags?

• These reusable bags help keep your home-cooked meals fresh and make deliveries even more convenient!

• Cooler bags are not offered on our website, but are offered on order form with meals.

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How do I book you to cater an event?

• Whether you need event catering in Westport, Ct. Or a custom meal plan for a gathering, visit our Catering Page or email Meredith@thehomecookct.com to get started!

• We offer catering services in Fairfield and Westchester County. For More information on Catering, click here

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I have a friend who wants to try it, but they want more information.

• We love when new families try our fresh meal prep services!

• They can email Meredith@thehomecookct.com to discuss their needs or check out our How It Works page for an overview.

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When do the menus come out?

• Our weekly menu is sent out in a Thursday afternoon newsletter, linking directly to the order form.

• A Sunday morning reminder is also sent so you never miss an order.

• Subscribe to our newsletter to get the latest updates!

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How can I find out what exactly is in all the dishes?

• Click here to see the full ingredient list for each meal, plus reheating instructions for your home-cooked meal delivery.

• If you have dietary restrictions, feel free to email us before ordering!

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When is the latest I can order?

• Monday meal delivery: Order cutoff is Sunday at 10 AM.

• Wednesday meal delivery: Order cutoff is Monday at 10 AM.

• Be sure to place your order on time to get your weekly meal prep delivered fresh!

• Cutoff for Wednesday delivery is Monday at noon.

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How many meals can I order?

• As many as you’d like! We have a two-order minimum per week, but if you want every meal, we’re all for it!

• Need a bulk meal plan? Email us for special options.

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Can I pick up my food?

• Yes! You can select that option on the order form and pick it up from our Westport store.